SUPPORT SERVICES QUEENSLAND
Menu
SUPPORT SERVICES QUEENSLAND
High intensity disability care is specifically people with complex needs to
Depending on your circumstances, you may require high intensity support rather than standard care.
Our support workers are trained with specialised qualifications and experience to ensure they can understand the nuances of your condition/s and provide care to meet your needs.
The supports are provided in line with our Service Delivery policy, Harm Prevention policy, and Waste Management procedure.
Participants who require support with their health needs must have a plan for workers to follow. The plan needs to be written by either a doctor or nurse to ensure proper precautions are taken to mitigate risk for both the person and employee. An approved plan means participants can receive high quality and safe supports.
To ensure our NDIS clients receive the highest level of care, Support Services Queensland follows a strict protocol.
When a high intensity support need is identified (either at time of intake or due to change in circumstance of a participant), the following procedure is implemented:
Client risk profile is updated
Individual risk assessment is completed
Support plan from the treating doctor or registered nurse is saved to the client’s file
Needs are clearly identified to their direct support care team
Staff have relevant training by the author of the support plan OR relevant external training provider
Confirmation of training is to be recorded and managed
Training needs for implementing support staff are monitored, reviewed, and actioned as the
needs of the participant change
Join our newsletter to access the latest industry insights, tips on NDIS care support, and updates on grants.
Join our newsletter to access the latest industry insights, tips on NDIS care support, and updates on grants.
Join our newsletter to access the latest industry insights, tips on NDIS care support, and updates on grants.
© Copyright 2022 Support Services Queensland. All rights reserved
