NDIS Support Services Queensland

ILO Support

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Untitled design (89)
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ILO Services in Queensland

Individual Living Options (ILO) introduces alternative ways of supporting and funding living arrangements for NDIS participants.

There are lots of choices with ILO. Participants can share their home with friends or housemates. It may be preferred to live in a Host arrangement or on their own with tailored support.

The exploration stage prioritises creating a safe environment considering the participants’ goals, choices and values. 

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Stage One

Exploration and design

Stage 2

Supports and Preparation

ILO provider attributes

Many factors contribute to the success of an ILO support program.

A focus on people and actively taking time to understand participants’ experiences and perspectives, especially in understanding their needs, goals and visions.

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Are willing and able to facilitate the development of natural, ongoing relationships with the participant that often extend beyond the usual formal kinds of support.

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Are willing to develop a range of options, are willing to try something new and explore possibilities that enable people to have more say.

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Are willing to operate more flexibly than is typical for many traditional support arrangements.

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A culture and practice that starts with the individual and their goals, working with them to design supports around their goals.

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They prioritise outcomes over process and are willing to work flexibly with participants to identify supports aligned with the participant’s vision.

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They support partnership and arrangements that go beyond a typical paid support worker relationship.

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Are ready to work in genuine partnership with individuals, developing a relationship based on mutual respect, shared understanding and honest communication.

ILO provider attributes

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Many factors contribute to the success of an ILO support program.

A focus on people and actively taking time to understand participants’ experiences and perspectives, especially in understanding their needs, goals and visions.

Are willing and able to facilitate the development of natural, ongoing relationships with the participant that often extend beyond the usual formal kinds of support.

Are willing to develop a range of options, are willing to try something new and explore possibilities that enable people to have more say.

Are willing to operate more flexibly than is typical for many traditional support arrangements.

A culture and practice that starts with the individual and their goals, working with them to design supports around their goals.

They prioritise outcomes over process and are willing to work flexibly with participants to identify supports aligned with the participant’s vision.

They support partnership and arrangements that go beyond a typical paid support worker relationship.

Are ready to work in genuine partnership with individuals, developing a relationship based on mutual respect, shared understanding and honest communication.

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Curious about life as a client at Support Services Queensland?