Specialised NDIS care for complex needs
High intensity disability care is specifically for people with complex needs who require additional assistance to accomplish everyday tasks.
Depending on your circumstances, you may require high intensity support rather than standard care.
Our support workers are trained with specialised qualifications and experience to ensure they can understand the nuances of your condition/s and provide care to meet your needs.
Complex bowel care
Pressure care and wound management
Enteral feeding and management
Tracheostomy management
Stoma care
Urinary catheter management
Ventilator management
Subcutaneous injections
Seizure/epilepsy
Meal prep and
delivery
Complex bowel care
Pressure care and wound management
Enteral feeding and management
Tracheostomy management
Stoma care
Urinary catheter management
Ventilator management
Subcutaneous injections
Seizure/epilepsy
Meal prep and
delivery
Implementation and staff training
The supports are provided in line with our Service Delivery policy, Harm Prevention policy, and Waste Management procedure.
Participants who require support with their health needs must have a health care plan for workers to follow. The plan needs to be written by either a doctor or nurse to ensure proper precautions are taken to mitigate risk for both the person and employee. An approved plan means participants can receive high quality and safe supports.
To ensure our NDIS clients receive the highest level of care, Support Services Queensland follows a strict protocol.
When a high intensity support need is identified (either at time of intake or due to change in circumstance of a participant), the following procedure is implemented:
Client risk profile is updated
Individual risk assessment is completed
Support plan from the treating doctor or registered nurse is saved to the client’s file
Needs are clearly identified to their direct support care team
Staff have relevant training by the author of the support plan OR a relevant external training provider
Confirmation of training is to be recorded and managed
Training needs for implementing support staff are monitored, reviewed, and actioned as the
needs of the participant change
